Brusselscocoons understands that the customer is very interested in the personal information that the customer has trusted to provide for use. Brusselscocoons very seriously respected that trust and pledged that this information will be one of Brusselscocoons utmost efforts to secure. Brusselscocoons ensures that customer information will be reasonably considered to constantly improve the quality of the service and provide customers with interesting experience when shopping for tourist services at our site.
1.1. Gathering Customer Information
To use the services of Brusselscocoons, you can sign up for an account and provide some information such as email, name, phone number, date of birth, and address and some other information. This registration section aims to help Brusselscocoons determine the exact payment and Delivery section for the recipient. You may choose not to give Brusselscocoons certain information, but then customers will not be able to enjoy some of the benefits that the features of Brusselscocoons provide.
Brusselscocoons also stores any information you enter on the website or. Such information will be used for the purpose of customer request feedback, giving appropriate hints for each customer when shopping for travel services in Brusselscocoons, improving the quality of goods and services in contact with customers When needed.
In addition, the transaction information includes: purchase history, transaction value, transportation and payment method is also hosted by Brusselscocoons to solve problems that may arise later.
1.2. Using information
The purpose of collecting information is to build Brusselscocoons as an e-commerce website that delivers the most convenient to customers. Therefore, the use of information will serve the following activities:
Send newsletter about new products and promotions of Brusselscocoons
Provide some utility, customer support services
Improving customer service quality of Brusselscocoons
Resolving problems, disputes arising in relation to the use of the website
Preventing violations of Vietnamese law
1.3. Information sharing Brusselscocoons knows that customer information is a very important part of the business and this information will not be sold, exchanging to another third party. Brusselscocoons will not share customer information except for the following specific circumstances:
To protect Brusselscocoons and other third parties: Brusselscocoons only gives account information and other personal information when it is confident that the inclusion of such information is suitable for law , protecting the rights, property of the service users, of Brusselscocoons and other third parties.
According to legal requirements from a government agency or when Brusselscocoons believes that the work is necessary and suitable to comply with legal requirements
In other cases, Brusselscocoons will have specific notices for customers to disclose information to a third party and this information is provided only when the feedback is agreed upon by the customer. e.g., promotions are collaborative, funded with partners of Brusselscocoons; Provide the necessary delivery information for the shipping unit…
1.4. Customer Information Privacy
Brusselscocoons uses the Secure Sockets Layer (SSL) software to protect customer information during data transfer by encrypting the information you enter.
It is important for customers to protect yourself from access to information about passwords when customers share a computer with many people. You must then make sure you quit the account after using the services of Brusselscocoons.